Privacy Policy

Last Updated: 9/25/2024

At ServiceAdvantEdge, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services.

By accessing or using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information

Personal information that you voluntarily provide when you:

• Register for our services (e.g., name, email address, phone number, company name, etc.).
• Communicate with us (e.g., via email or contact forms).
• Make payments (e.g., payment information, billing address).

b. Automatically Collected Information

We may collect certain information automatically when you visit our website, including:

• IP address
• Browser type and version
• Time zone setting
• Browser plug-in types and versions
• Operating system and platform
• Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through, and from our site, products you viewed or searched for, and page interaction information.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track your activity on our website. Cookies are small data files stored on your device that help us recognize you and improve your user experience. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services.
• Improve, personalize, and expand our website and services.
• Process your transactions and send related information, including purchase confirmations and invoices.
• Communicate with you, including responding to your inquiries and sending updates, promotions, and other communications.
• Analyze how you use our website to improve user experience and enhance functionality.
• Protect the security of our website, prevent fraud, and ensure compliance with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies and individuals who perform services on our behalf (e.g., payment processors, hosting providers, analytics providers) and who require access to your information to perform these tasks.
• Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena or other legal process, or in response to a government request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

4. Data Security

We are committed to protecting the security of your personal information. We use appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security measures are perfect, and we cannot guarantee the security of your data transmitted to our website.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to request the deletion of your personal information, please contact us at bryan@serviceadvantedge.net.

6. Your Rights

Depending on your location, you may have certain rights under applicable data protection laws, including:

• The right to access, update, or delete your personal information.
• The right to object to the processing of your personal information.
• The right to restrict the processing of your personal information.
• The right to request the transfer of your personal information.
• The right to withdraw your consent to the processing of your data.

To exercise any of these rights, please contact us at bryan@serviceadvantedge.net. We will respond to your request in accordance with applicable laws.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing them with your personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website and services after any changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

ServiceAdvantEdge
Email: bryan@serviceadvantedge.net
Phone: 954-268-6938
Address: 3750 Galt Ocean Drive